Shipping

Where we ship

We currently ship within the United States only.

Processing time

Orders are packed and shipped from Columbus, Ohio within 1–2 business days (Monday–Friday, excluding holidays).

Shipping rates

• Standard: $6.99
• Free Standard shipping on orders of $49 or more
• Express: $15.00

Your shipping cost and estimated delivery date are shown at checkout before you pay.

Tracking

When your order ships, you'll get an email with a tracking number.

Lost or damaged packages

If tracking shows your package was delivered but you can't find it, or it arrived damaged, email info@mortapet.com within 7 days of delivery and we'll make it right.